Refund policy

Refund Policy

Thank you for shopping at The Psychologist Shop.

We specialize in digital products designed to support emotional well-being, learning, and personal growth.

Digital Products – No Refunds

All products sold on https://thepsychologistshop.com are digital downloads (such as PDFs, workbooks, guides, toolkits, and other digital resources).

Once a digital product is purchased and delivered, we do not offer refunds, returns, or exchanges.

This is because:

  • Digital products are delivered instantly

  • They cannot be returned once downloaded or accessed

  • Access cannot be revoked after delivery

Please Review Before Purchasing

Before completing your purchase, we encourage you to:

  • Carefully read the product description

  • Review previews or sample images (if available)

  • Ensure the product meets your needs

If you have any questions, you are welcome to contact us before purchasing.

Exceptions

Refunds may be considered only in exceptional cases, such as:

  • Accidental duplicate purchases

  • Technical issues where the product was not delivered and cannot be resolved

All such requests are reviewed on a case-by-case basis and are not guaranteed.

Support & Contact

If you experience:

  • Download issues

  • File access problems

  • Incorrect product delivery

Please contact us at:
📧 support@thepsychologistshop.com

We aim to respond within 24–48 business hours.

Agreement to Policy

By completing a purchase on The Psychologist Shop, you acknowledge and agree to this Refund Policy and understand that all purchases are final.